Befrienders Penang

Who We Are

Befrienders Penang is a dedicated non-profit organization committed to providing compassionate emotional support to anyone in distress. Whether you’re feeling suicidal, lonely, miserable, or depressed, our mission is to offer a safe and confidential space where you can talk openly about your feelings without judgment.

We are here to listen, support, and help you through your toughest moments. You don’t have to face this alone—reach out to us, and let’s navigate this journey together.

Listening with Compassion, Supporting with Care

Our approach is simple: to be there for those who need someone to talk to. Whether it’s depression, anxiety, stress, or feelings of hopelessness, we aim to offer a safe space for everyone. We understand that life can be overwhelming, but no one has to go through it alone. At Befrienders Penang, we bring hope, one conversation at a time.

Building a Supportive Community Together

We believe in fostering a world where everyone feels heard, understood, and supported. By replacing despair with hope, one conversation at a time, we aim to create an environment where seeking help is embraced as an act of courage and strength.

Our History

How It All Began

Founded in 1978 by Dato’ Seri Khoo Keat Siew and inspired by the principles of Samaritans UK, Befrienders Penang started with just a small team of volunteers and has grown significantly over the years.

Founded

1978 by Dato’ Seri Khoo Keat Siew

Inspired By

Samaritans UK, founded in 1953 by Chad Varah

Global Reach

349 centers in 32 countries, supported by over 25,000 trained volunteers

We strive to provide support and help when you need it. to ensure that help is always available when you need it.

Our Approach

Free, Confidential, and Non- judgmental

We offer our services every day from 3 PM to 12 AM, ensuring that anyone who needs support can access it easily. Our volunteers are trained to provide compassionate listening without judgment. We are not here to give advice or make decisions for you—we’re here to listen, understand, and explore options, if needed.

Service Hours

3 PM – 12 AM, Daily

Support Type

Phone, WhatsApp, Email, Face-to-face (by appointment only)

Our Philosophy

Respecting Your Choices

At Befrienders Penang, we respect the fundamental right of every individual to make decisions about their own life. We do not impose our beliefs or convictions but focus on providing empathetic and confidential support.

Non-Affiliated

Non-political and
non-religious

Privacy First

Your conversation
with us is confidential.

Our Volunteers

The Heart of Befrienders
Penang

Our volunteers are the core of our organization. They come from all walks of life but share a common goal: to make a positive impact on the lives of others. Their dedication ensures that we can continue providing this critical support to our community.

Who They Are

Trained volunteers from diverse backgrounds

What They Do

Listen, support,
and help those in distress

Get Involved

Be Part of the Change

Whether you volunteer your time, help us spread the word, or join our events, your involvement makes a real difference. Join us in creating a community where everyone has someone to turn to in times of need.

Volunteer

Your involvement and
commitment can make a difference

Spread the Word

Help us to reach out to
more people

Join Events

Participate and show
your support

Our Impact

Numbers That Speak for Our Work

Our journey, growth, and impact over the years:

Since

1978

Available Support

Daily, 3 PM – 12 AM

Volunteers Worldwide

Over 25,000

Countries

Operating in 32 nations

Centers Globally

349 locations

Impact

Countless lives touched and
supported through conversations