Befrienders Penang
Who We Are
Befrienders Penang is a dedicated non-profit organization committed to providing compassionate emotional support to anyone in distress. Whether you’re feeling suicidal, lonely, miserable, or depressed, our mission is to offer a safe and confidential space where you can talk openly about your feelings without judgment.
We are here to listen, support, and help you through your toughest moments. You don’t have to face this alone—reach out to us, and let’s navigate this journey together.

Listening with Compassion, Supporting with Care
Building a Supportive Community Together
We believe in fostering a world where everyone feels heard, understood, and supported. By replacing despair with hope, one conversation at a time, we aim to create an environment where seeking help is embraced as an act of courage and strength.

Our History
How It All Began
Founded in 1978 by Dato’ Seri Khoo Keat Siew and inspired by the principles of Samaritans UK, Befrienders Penang started with just a small team of volunteers and has grown significantly over the years.
Founded
Inspired By
Global Reach
We strive to provide support and help when you need it. to ensure that help is always available when you need it.
Our Approach
Free, Confidential, and Non- judgmental
Service Hours
3 PM – 12 AM, Daily
Support Type
Phone, WhatsApp, Email, Face-to-face (by appointment only)
Our Philosophy
Respecting Your Choices
At Befrienders Penang, we respect the fundamental right of every individual to make decisions about their own life. We do not impose our beliefs or convictions but focus on providing empathetic and confidential support.
Non-Affiliated
Non-political and
non-religious
Your conversation
with us is confidential.
The Heart of Befrienders
Penang
Our volunteers are the core of our organization. They come from all walks of life but share a common goal: to make a positive impact on the lives of others. Their dedication ensures that we can continue providing this critical support to our community.

Who They Are
Trained volunteers from diverse backgrounds

What They Do
Listen, support,
and help those in distress
Get Involved
Be Part of the Change
Whether you volunteer your time, help us spread the word, or join our events, your involvement makes a real difference. Join us in creating a community where everyone has someone to turn to in times of need.

Volunteer
Your involvement and
commitment can make a difference

Spread the Word
Help us to reach out to
more people

Join Events
Participate and show
your support
Our Impact
Numbers That Speak for Our Work
Our journey, growth, and impact over the years:
Since
1978
Available Support
Daily, 3 PM – 12 AM
Volunteers Worldwide
Over 25,000
Countries
Operating in 32 nations
Centers Globally
349 locations
Impact
Countless lives touched and
supported through conversations