The Befrienders offer absolute confidentiality. There are no exceptions to this rule. Nothing our callers say or write to us ever goes beyond our centre - whatever the circumstances, age of the caller or state of mind.
We do not have caller ID on our telephones, if you are concerned about email confidentiality, you can always create a yahoo or hotmail address specifically to contact us. E-mail messages are retained for a time to preserve continuity. If you ask us to, we will delete them earlier.